188 suites by NamaStay - Kuala Lumpur, Federal Territory of Kuala Lumpur

Gabriel

Let's start with the positive: The location is good. Pretty close to the Petronas. Second positive was the contact person who handed us the apartment over. He was friendly and service oriented. That's about it with the positive about this place.
The whole (!) tower has an unpleasant odor. It smelled like plastic (especailly in the gym) and just had an old odor all around. This continued also in the apartment. We were not sure but at one point pets might have been in this apartment and the smell (maybe cat pee?) remained even after the cleaning was done. Wifi was spotty in the room and the road could be heard pretty well even though we were not even in the cheapest room category. The cheapest room cateogry was directly opposite the road. Additionally, the pictures on agoda portray this apartment as new and modern. However, the apartment was worn out. The wood was fading on the table, several scratches in the wall and floor as well as the sofa had to be covered with a white sheet since it was probably too disgusting to sit on it. The chair of the office table was also stained and just felt disgusting so we didn't use it. The bath room was ok and so were the bed sheets. They seemed clean. Generally, we felt deceived by the photos an agoda compared to what we had in reality.
The facilities of this building were also underwhelming. The pool had not many sun loungers and was mostly only used by small kids. No outdoor area to relax (apart from the pool area) was available. The gym had this plasticy odor. The treadmill was exceptionally good though. Long story short: avoid this place! I stayed in many accommodations (hotels, villas, apartments etc.) over the last years and this has to be by far the worst value despite the low(er) price. Do yourself a favour and stay somewhere else.

AZIZ M.

المبنى عبارة عن وحدات استديوهات وأجنحة مطابقة للصور.
مساحة الاستديو كبيرة ورائعة.
يوجد مطبخ صغير لم استخدم سوى الثلاجة والميكرويف، وتتوفر غسالة ملابس.
استقبلونا بالماء والقهوة المجانية.
السرير كبير ومريح.
استفدت من توفر خدمات البث عبر الانترنت في الشاشة يوتيوب وبرايم ونتفلكس، متوفرة حسابات بريميوم مسبقًا وأحببت هذه اللفتة.
الاطلالة جيدة كما بالصور، لكن لا يتوفر كرسي للجلوس بالشرفة فقط عليك البقاء واقفًا، ولم يعجبني ذلك.
بياضات الأسرة لم تكن نظيفة تمامًا، ويفضل وضع بياضات أسرة أكثر نظافة.
الحمام مكتمل ويوجد بانيو ودفع الماء قوي وممتاز.
يوجد تسريب ماء في غسالة الملابس لذلك لم استفد منها.
الشارع المقابل يوجد به صرف مجاري وتنبعث منه رائحة كريهة.
المنطقة المحيطة بها العديد من المجاري ولم أحب ذلك. وكذلك ضوضاء عالية، لأن العزل لم يكن قويًا.
يتوفر مقهى بالمبنى وبقالة استفدت منها كثيرًا، ويتوفر بها جهاز صراف آلي.
يوجد مسبح وجاكوزي وساونا وحمام بخار.
تسجيل الدخول كان سهلاً استلمت بطاقتي من صندوق البريد في اللوبي واعدتها بنفس الصندوق عند الخروج برمز تعريف مخصص.
خصوصية وأمان على مستوى عالٍ.

Aya B.

Belle expérience et beau séjours, j’y suis rester 1 mois et c’était parfait. Employée réactif et serviable. Très bon emplacement, à 10 minute a pied des tours petronas et 7 minute à pied du métro.

Linh H.

Mình đã có chuyến du lịch 4N3Đ ở Malaysia và lưu trú tại khách sạn này.
Tổng thể khách sạn sạch sẽ, to, vị trí thuận tiện – gần tháp đôi và ngay dưới chân có cửa hàng tiện lợi nên rất tiện lợi cho việc mua sắm nhanh.

Tuy nhiên, có một vài điểm cần cải thiện:
• Vỏ gối và ga giường dù đã được thay mới nhưng vẫn còn vết bẩn nhẹ, hy vọng khâu dọn vệ sinh sẽ được chăm chút kỹ hơn.
• Khi mới nhận phòng không có dép và khăn tắm, mình phải liên hệ lễ tân để bổ sung sau.

Nếu những chi tiết nhỏ này được khắc phục, thì đây chắc chắn sẽ là một địa điểm nghỉ chân tuyệt vời tại Kuala Lumpur!

Seehow Y.

Updated review:

Original room was a nightmare, staff was able to relocate me to a very nice room, much more comfortable.

As for the other reviewer talking about the elephant footsteps above, we must have stayed in the same room.

The location is very good for the price, however, the building maintenance is not the best. The security staff are friendly and helpful. Some tenants have no sense of decency unfortunately, letting screaming kids run through the hallways, leaving random thing in the hallways.

Overall, would not stay again, but the staff took care of me, so good service at least.

Jamie C.

Stayed 10 nights in a studio with a king bed.

Pros: Room was large, high ceilings, nice water pressure w/ consistent temperature. Nice washing machine with drying function.

Cons: Room in desperate need of a deep cleaning. Toilet seat was broken, bidet gun missing the gun part, bathroom had water damage and moldy grout. Minor issues which indicates neglect. Gym was missing equipment, cafe closed.

Overall worth the money

Hax M.

Arrived about 8am and they allowed us to use the storage area before check in time. They even informed me when the room was ready. Every queries were via WhatsApp. Room was as expected and thankful for the comfortable bed and pillows epically after a red-eye trip to KL.

Swimming pool wasn’t crowded and there’s a kids’ slide area. Gym was not crowded at all and the view was breathtaking.

We chose this place due to its proximity to a monorail and underground stations so that we are not ride hailing dependent.

thetiligram

The family suite for 4 adults and two kids was a perfect sized room. It had a full sized fridge, induction stove, washing machine with built-in dryer. The kitchen was equipped with cutleries and plates, bowls, mugs. The main bathroom was huge complete with tub and walk-in wardrobe. We can't figure out either of the TV in the bedrooms. WiFi works great. There is one main issue with the decor, the coffee table is not at all safe or people friendly. A little TLC goes a long way really. Overall, the pool was kid approved but there were chipped/broken tiles at the bottom of the pool and splintered boardwalk along it. The lights in the lift lobby on level 9 was flickering. For a night's stay, it's worth the price. If you drive, please note that there are very limited designated parking. The building is a serviced apartment so naturally there are other tenants including competitors. Ordering food in is significantly easy as there are plenty of options but the wait time might be a little long. Not really public transport friendly, need to do a lot of walking from the closest train station.