Car rental bukit bintang Kuala lumpur - Kuala Lumpur, Federal Territory of Kuala Lumpur

The P.

I booked a rental car very spontaneously for 10 days, and the booking process went smoothly and without any issues. The car was in good condition, and the value for money was excellent.

However, there were a few downsides: The windshield washer fluid lacked proper cleaning solution, which caused poor visibility during heavy rain in Kuala Lumpur. Additionally, I wasn’t properly informed about the insurance excess at pick-up. Only after asking did I find out that I would need to pay around 40% of the rental price (in my case, 400 MYR) to reduce the excess to zero. Without this extra charge, the excess in case of damage would have been 5000 MYR – a crucial detail that should have been communicated upfront.

Returning the car was also not ideal. I had to wake up the sleeping staff member, who was clearly in a bad mood. The return process then took about 45 minutes.

All in all, it’s a decent rental company with great value for money, but there’s definitely room for improvement in communication and customer service.

Игорь ?.

Good car. Quick delivery. Easy prolongation.
I do recommend this company!
I've rented Aruz for 5 days for 1500 RM (300 rm/day) without insurance.

Zainul A.

Had an amazing experience with them during our trip to Malaysia. From the moment we arrived, their service was smooth, professional, and truly 5-star. The car was in excellent condition—clean, comfortable, and exactly as promised. They were always on time, responsive, and helpful with local guidance. Really appreciated the hassle-free process and their honest approach. Highly recommend their service to anyone visiting Malaysia. Thank you again for making our trip so easy and enjoyable!

salman A.

Had a good experience overall with the service and quality of the car. Booked a honda city at 225 RM/day, a bit on the steep side but my booking was at the very last minute should have booked earlier maybe they would have given a less costly rate.

However, very professional, very good staff, smooth drive and good condition car (brakes needed a bit of tuning though).
You'll need a touch and go card to drive on the highway they were kind enough to guide me about that and its use.
Would highly recommend them.

G U.

Very good service. Excellent car, very clean, looks like new. Air condition perfect. I needed to return the car early in the morning and that was not a problem. Very good price in comparison with some other car rent services. Highly recommend.

Kevin B.

Je recommande ce loueur à 100%.
Nous avons louer une Grand Starex pour notre famille de 7 personnes.
Véhicules propres, aucun problème lors de la conduite pendant 9 jours (environ 1100km).
Très bon échange en avance sur whatsapp.
Récupération faite à l’heure, de même pour la restitution.
Réserve ici permet de faire des économies par rapport au loueurs classique de l’aéroport!

Will J.

Was very satisfied with the service from the team at the Bukit Bintang office. I have used the company twice already, and will definitely be back when I need a car in KL. The cars were in great condition, the price was very reasonable and the team were very diligent with the before and after checks to ensure everything was in order.

Sarah F.

Great service! They have different cars to choose from. The employer who helped us was quick to respond and professional. We wish we had been given more information about how the toll cards work. The office is at a different location.