Hertz Malaysia | Johor Bahru Downtown - Johor Bahru, Johor Darul Ta'zim

Faris A.

good job semua staff hertz memang sangat friendly lagi lagi staff yang nama faris mmg terbaikk

Shiela K.

The location of their office is easy to find, just beside the CIQ mall. If you can see the narrow alley, you can just go straight and you will see their office.

The staff who accommodated us was professional and explained the details to us even where we can park the car when we return it. There's supposed to be designated spot to park the Hertz cars but it was all full when we returned it so we have to find another spot that wasn't designated (I guess it should be okay).

Overall, the experience was okay and the car worked perfectly fine.

cinderyumi C.

Very easy transaction. Near to City Square Mall. staff are friendly. Car is clean and good from inside out. Overall very satisfy with the service provided and will definitely rent car from them again

Erwin F.

I had a great experience with Hertz Malaysia at the Johor Bahru Downtown location. A very special thank you to Ms. Kurnia, who assisted me during both pickup and return.

At pickup, she was incredibly welcoming, professional, and took the time to clearly explain the rental agreement. She also walked me through the car’s condition and controls, making sure I was comfortable before driving off. The car itself was almost brand new—very clean and in excellent condition.

When I returned the vehicle, the branch was about to close in 5 minutes, but Kurnia still provided top-notch customer service. She handled the return smoothly and without any hassle.

Highly recommend this location—thanks again, Kurnia, for making the whole experience easy and pleasant!

Samantha T.

Easy to collect and drop off car ,after customs check point just walk cross the road .behind the public bank .fast and good service.thank you for all the staff very helpful.

Karthy

The office was very easy to find. The staff were friendly and efficient. They even gave us a free upgrade. The car was clean and well maintained.
Moreover, we accidentally left behind our Touch n Go card in the car at return and they kept it for us for a few days till we could pick it up. Highly recommended!

Ansis R.

Very polite and helpful young staff. Car was fine. No problems.

Halim S.

Rented here several times and has always been satisfied with the excellent car condition and friendly service from Nia and Nissa at the counter. It helps that the location is near JB Sentral checkpoint too.
Will continue to rent from this place.